Privacy Policy

When you use BeautyZone, we may collect the following types of information:

• Personal details — your name and contact information, including email address and phone number
• Delivery information — your delivery address and shipping preferences
• Order details — products ordered, order history, and transaction records
• Account details — your login credentials and account preferences if you create an account
• Browsing and usage data — pages visited, products viewed, and how you interact with our website
• Payment transaction information — transaction references and payment status (we do not store full card details directly)

We use the information we collect to:

• Process and fulfil your orders
• Arrange delivery and handle shipping queries
• Provide customer support and respond to your inquiries
• Manage your account and order history
• Send transactional emails such as order confirmations and shipping updates
• Send marketing communications if you have opted in to receive them
• Detect and prevent fraud, abuse, and security risks
• Improve our website, product range, and customer experience

We do not sell or share your personal information with third parties for their own marketing purposes.

Payment processing is handled by our payment providers. BeautyZone does not store your full card number or payment credentials directly on our servers. Payment data is processed securely through our payment partners in accordance with industry standards.

We take reasonable steps to protect your personal information from unauthorised access, loss, or misuse. However, no online platform can guarantee absolute security, and we encourage you to use a strong password and keep your account credentials confidential.

Our website uses cookies and similar technologies to help it function correctly, remember your preferences, and understand how customers use the site. This may include analytics tools that track page visits and product interactions in aggregate.

Cookies do not contain your personal payment information. You can manage cookie preferences through your browser settings, though disabling certain cookies may affect how the website functions.

If you opt in to marketing communications, we may contact you by email about promotions, new products, and offers. You can unsubscribe from marketing emails at any time using the unsubscribe link included in each email.

We will not send you marketing emails without your consent.

If you have questions about your personal data, want to request access to information we hold about you, or need to report a privacy concern, please contact us:

support@beautyzone.ae