Terms & Conditions
Please read these terms carefully before using BeautyZone.
Website Use
By accessing and using the BeautyZone website, you agree to these terms and conditions. BeautyZone reserves the right to update or modify these terms at any time. Changes will be reflected on this page. Continued use of the website after any changes constitutes acceptance of the updated terms.
You agree to use the website lawfully and not to engage in any activity that disrupts or interferes with the website, its services, or other users.
Products, Pricing & Availability
All products on BeautyZone are subject to availability. Product descriptions, images, and prices are provided for informational purposes and are updated regularly. BeautyZone reserves the right to modify pricing, discontinue products, or update product information at any time without prior notice.
In the event of a pricing error, BeautyZone reserves the right to cancel the affected order and issue a full refund. We will notify you promptly if this occurs.
Orders & Payments
Orders are confirmed after successful payment. For cash on delivery orders, confirmation is subject to our internal validation process. BeautyZone reserves the right to cancel or hold orders in cases of suspected fraud, payment failure, stock unavailability, or pricing errors.
You will receive an order confirmation by email once your order is placed successfully. This confirmation does not constitute a guarantee of delivery if stock becomes unavailable after placement.
BeautyZone accepts various payment methods as shown at checkout. Payment processing is handled securely by our payment providers.
Promotions & Discounts
Promotions, discount codes, and special offers are subject to their own terms and conditions, which will be displayed at the time of the offer. BeautyZone reserves the right to modify or withdraw any promotion at any time.
Discount codes and coupons may have expiry dates, minimum order values, product restrictions, or single-use conditions. Misuse of promotional codes may result in order cancellation.
Shipping
Free shipping applies to eligible UAE orders with a subtotal of AED 250 or above, unless a specific campaign or promotion states otherwise. Delivery fees for orders below the free shipping threshold are shown at checkout.
Delivery timelines are estimates and are not guaranteed. BeautyZone is not liable for delays caused by carriers, customs, extreme weather, or other circumstances beyond our control. For more details, please refer to our Shipping & Delivery page.
Returns & Refunds
Returns are accepted within 7 days of delivery, subject to our Returns Policy. Items must be unused, unopened, and in original condition to be eligible. Some products may be non-returnable due to hygiene or product-specific reasons.
For full details, please refer to our Returns & Refunds page.
Account Responsibility
If you create an account with BeautyZone, you are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. Please notify us immediately if you suspect unauthorised access to your account.
BeautyZone reserves the right to suspend or terminate accounts that violate these terms or are used for fraudulent or abusive activity.
Contact
If you have any questions about these terms, please contact our support team:
